Effective Date: May 12, 2026
Aquatic Control, Inc. (“we,” “us,” or “our”) is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using our email and text message service notifications, you can be assured that it will only be used in accordance with this privacy statement.
Information We Collect
We may collect the following information:
- First and last name.
- Contact information including phone number, address, and email address.
- Notes regarding customer contact preferences including how you heard about us.
How We Use the Information We Gather
We require this information to understand your needs and provide you with better service, specifically for:
- Internal record keeping and service improvement.
- Sending service notifications, marketing, or sales communications via email or text.
- Periodically sending promotional emails about services, upcoming events, or other information we think you may find useful.
- Market research purposes; we may contact you by email, text, or phone call.
SMS and Mobile Communication
We collect phone numbers through our contact forms, proposals, quotes, and website.
- Consent: To receive text messages, you must explicitly opt-in by selecting the SMS option when signing a proposal/quote or by calling our offices. By opting in, you grant Aquatic Control associates’ permission to send you conversational and service-related messages.
- Frequency: Message frequency varies based on your service needs and interactions.
- Opt-Out: You can opt out of text communications at any time by replying STOP to any message.
- Costs: Message and data rates may apply.
- No Sharing Disclosure: Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Security
We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Controlling Your Personal Information
You may choose to restrict the collection or use of your personal information in the following ways:
- You may choose not to provide information on digital forms. If you prefer to contact us directly, please call 1-800-753-LAKE.
- If you have previously agreed to allow us to use your personal information for direct marketing purposes, you may change your mind at any time by emailing us at info@aquaticcontrol.com.
Aquatic Control, Inc. may change this policy from time to time by updating this page. You should check this page periodically to ensure that you are happy with any changes.